Frequently Asked Questions

Q. How many times can I take an exam?

You are allowed one attempt to pass an exam.

Q. How long will it take for me to receive my ABO Blue Form after I pass my exam?

You will not receive the Blue ABO Form. ABO does not require it for online courses. As a courtesy to you, we will notify the ABO on your behalf that you successfully completed the course requirements. We will send you an email confirmation for your records indicating that you passed the course.

Q. Am I allowed to print the test and course?

Yes! We recommend that you do print the course and test before you take the test. Complete the test on paper and take the test online.

Q. How can I change my profile?

On the home page, click "sign-in." After you have successfully logged in, select "Edit Profile" from the choices available. You will need to know your user name and password.

Q. What if I forget my password?

On the sign in page, click on the link that reads "Forgot User Name/Password?" Follow the instructions and a new password will be emailed to your registered email account.

Q. How can I schedule a private seminar for my staff?

Go to the Contact Us page. Send an email to us with your name, telephone number, number of employees, and topics you are interested in. Seminar topics are not limited to courses on this website. Topics range from merchandising your store to financial management of your practice.

Q. How many CEC's do I need to renew my certification?

An ABO certified optician is required to complete 12 CEC's every three years to maintain his/her certification. For further information, visit abo-ncle.org

Q. How can I find out the number of CEC's I need to renew my certification?

The American Board of Opticianry tracks the CEC's for every ABO certified optician in the country. You can call or write to:

ABO & NCLE
6506 Loisdale Rd., Suite 209
Springfield, VA 22150
Tel: 800-296-1379
Fax: 703-719-9144

Q. What is the best way to contact Opticredits.com?

Go to the Contact Us page. You can find a link to this page on the navigation bar above, which is accessible from every page. From there, you can send email to our office. We will respond within 24 hours, Monday through Friday.

Q. What forms of payment do you accept?

Opticredits.com accepts payments from Visa, Mastercard, Discover, and American Express.

Q. Will there be any shipping costs associated to my order?

On book orders only, a $9.95 shipping and handling charge will be assessed. For any addtional books above one, a $2 shipping charge will be added per book item ordered.

Q. Will sales tax be added to my order?

Since our office is in the state of Texas, we are required to collect sales tax on all orders within Texas. All other state orders will NOT be subject to a sales tax assessment.